Policies

Shipping & Returns

Customer Service is the MOST important part of our business. If you aren't happy, we aren't happy! 

If for ANY reason you are not 100% satisfied with the products you've purchased from us, please email us. We will be glad to do everything in our power to come to a satisfactory resolution!

Shipping

After payment has been received, your order will ship out within 3-5 business days via USPS.

Refunds

We hope you are enjoying your purchase from us. If the purchase did not meet your expectations, we will be happy to issue a refund in the same form of payment in which it was purchased, excluding shipping charges. Returns will be shipped back at your own cost. 

You must e-mail us within 5 days of receipt of order. We will make every effort to correct this problem within a timely manner.

All returned items must be in original condition and undamaged. 

*Shipping charges are non-refundable.

Prices in effect at time of purchase are final. 

We reserve the right to change prices at any time. 

Disclaimer

The buyer assumes all responsibility for determining the suitability of all products, sold by us, for their specific use. We assume no liability for damage or injury resulting from the use of these products sold or supplied by this company. We are not responsible for shipper damage.

Privacy Notice

Effective 1/1/2006

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Soyful Expressions website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name

Address

Phone Number

(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

If offer personalized gifts by which you can personalize a product you order for another person. Information you provide to us to create this gift is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You must register with our website if you place and order from our online catalog as well as updates on our new products and services. Information you submit on our website will not be shared with any outside party.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on my account in the above menu. We use this procedure to better safeguard your information.

SITE POLICIES, MODIFICATION, AND SEVERABILITY We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please send us an email at contact@soyfulexpressions.com